You brief me and I do the work. There's no researcher, no account manager, and nobody junior to hand you to once the agreement is signed. That's why I cap it at six live roles. It's a deliberate trade, and it's the reason the shortlist is short.
The fair question is what happens if I'm sick or away, so it's written down. If I'm unavailable for more than five working days during your search, you hear it from me the day it happens, you get every candidate I've contacted with my notes attached, and you're released from exclusivity with nothing owing.
And your shortlist doesn't come from an advert. It comes from a private list of several hundred nurses who have already told me they want to work away from the bedside, and from a community of them I run myself. Your role goes to that list in week one, before it is advertised anywhere.
One person is not one person's capacity. I'm not doing this the way a solo recruiter did it in 2015. A search that used to need a researcher and a week takes me a day. Nothing gets lost, nobody gets forgotten, and no candidate goes quiet on you because I mislaid a note. That is what lets me hold six live roles and still know every person on every shortlist by name.
What I won't do is let a machine write your shortlist.
Every agency now has software that ranks two hundred applicants against a position description in about nine seconds. That is exactly how you end up with five people who match the words in the advert and not one who can hold their own in a clinical conversation. The screening on your role is done by me, on the phone, and I can tell you why each person is on the list and why the others are not.
The job goes to the boards under Sales, or Education, or Technical, because that's where your careers site files it. Nurses don't look there. Nurses look under Nursing. So the people you actually want never learn the role exists.
The people who do apply have read the position description and can talk about it. Put them in a room with a nurse unit manager and it falls apart in four minutes. They can present the product. They can't hold a clinical conversation, and the customer knows it before the meeting is over.
Then the role sits open another two months and someone decides the market is tight. The market isn't tight. The advert is in the wrong place and the screen is testing the wrong thing.
That is the projected national undersupply of full time equivalent nurses by 2035. Advertising harder is not a strategy against a number like that. Finding the people who are already looking for a way off the roster is.
Source: Department of Health and Aged Care, Nursing Supply and Demand Study 2023 to 2035.
If you are a supplier, a territory with no clinical specialist is revenue you can name to the month. You already know the number.
If you are a provider, a facility with no director of nursing is agency rates you did not budget for, documentation slipping quietly, and a problem nobody sees until it surfaces at audit. By then it is not a staffing issue. It is a finding, and it has your name on it.
Both cost more than the fee. That is not a sales line, it is arithmetic you can do yourself.
A position description, or four lines is enough. Then I ring you and go through it properly, not fifteen minutes.
Usually around two weeks. Longer if the role genuinely needs it, and I tell you that at the start rather than at the end. If the date is going to slip you hear it from me before the date, not after, and there is a written update every Friday either way.
Usually three to five, every one of them screened by me on the phone. If the market only holds two who are genuinely right, you get two and I tell you why, rather than padding the list to make a number.
Not what the title says. What they did on the floor, and how recently. I check the registration myself, every time.
A clinical educator has to stand in front of theatre staff. A clinical specialist has to hold their position with a surgeon who disagrees. A director of nursing has to be believed by their own senior nurses. Different rooms, same test, and a position description will never tell you who passes it.
For provider roles, section 180 of the Aged Care Act 2024 puts a personal duty on responsible persons, and that includes registered nurses managing nursing. If a candidate cannot discuss it, they are not ready. If your recruiter cannot discuss it, you already know what you are dealing with.
Most agencies will not tell you what they charge until you are on a call with them. Mine is on the site, and so are the terms behind it.
15% of first year base salary, plus the compulsory super on it. Nothing else counts. Not car, not bonus, not commission, not relocation. Payable seven days after the person starts, not the day they sign. Plus GST.
18% for directors of nursing, executive and senior clinical appointments. Retained, split in three: a third to start, a third at shortlist, a third on start date.
Your own advert stays yours. I screen every applicant who comes through it, phone them, and tell you which two are worth your time. No charge, and I never claim those people as mine.
If the search fails it costs nothing. No fee, no admin charge, no cancellation clause.
Six months, and I replace rather than refund. If the nurse leaves inside six months I run the search again from scratch at no charge. I do not do cash back, on any search, and I would rather tell you that here than have you find it in the terms later.
If you already have a preferred supplier agreement. Most of the time that agreement covers ward and agency staffing, not the roles on this page, and there is a clause in it that lets you go outside the panel for a specialist search. Send me the agreement and I will tell you whether I can work inside it. If I cannot, I will say so rather than waste your procurement team's afternoon.
Published rate, current as at September 2026. Full terms of business.
A healthcare supplier that trains hospitals on infection control needed nurse educators at $110,000 plus super. Not salespeople who had learned the product. People who had run infection control on a ward and could stand in front of clinicians who had been doing it for fifteen years.
Another agency had already tried and failed. I shortlisted every one of those roles inside two weeks, and placed three.
I will not tell you who they are, and that is the point. I do not put my clients on my website, in a case study, or on LinkedIn, and I will not put you on any of them either.